Open Up

網上輔導平台

「Open噏」是一個專為年青人而開拓的網上輔導平台，透過instant messengers與年青人溝通，陪伴他們一起面對來自學業、家庭、朋輩相處、工作的壓力及困擾。

Messenger Based Contact Center Platform

Customer end

Live chat with CS using instant messengers
Supports WeChat, Fb Messenger, web chat, SMS/MMS
Supported message: text, voice, photo, video, doc etc.
Chat Bot to serve basic customer enquiries

Project Details

Solutions:

- Total solution of contact center system
- Customer website
- Live chat, chat bot
- CRM web console
- Cloud based backend
- Integrate instant messengers
- Integration with Telco SMS/MMS
- Usage analysis reports
- User behavior tracking

Copyright:

www.openup.hk